Terms of Service

1. Who can use the Service

You must be at least 16 years old to use the Service. If you are under the age of majority where you live, you confirm that a parent or legal guardian has agreed to these terms for you.

You may not use the Service if the law where you live prohibits it, or if we have previously suspended your account for breaking these terms.

2. Your account

You need an account to generate designs. You can sign in with Apple, Google or an email address, and the same account works on the web and in the iOS app. The iOS app may start you in a guest session; creating or signing in to an account keeps your work and purchases attached to you across devices.

• Keep your sign-in details secure. You're responsible for activity on your account.
• Tell us at [email protected] if you believe someone else has used it.
• Provide accurate information, and don't create accounts to get around limits, such as free credits.

3. What the Service does

InteriorAI uses artificial intelligence to reimagine photos of rooms, buildings and outdoor spaces, and offers related tools: redesign and virtual staging, object removal and replacement, recolouring, upscaling, an AI design chat, furniture search, a 3D room editor and image-to-3D models.

We improve the Service continuously, so features may be added, changed or removed. If we remove a feature you have paid for, we will tell you and, where required by law, offer a fair remedy.

4. Credits and plans

Generations and some other features use credits. The cost of each feature is shown in the app, and a generation that fails on our side does not use credits.

• New users receive a small number of free credits, so you can try the Service before paying: once per device in the iOS app, and once per account on the web.
• Subscriptions include a credit allowance that refills on a regular schedule: at the start of each billing period, and monthly for annual plans. Plan credits do not roll over: each refill resets your plan balance.
• While you are subscribed, some features may be available without using credits. They remain subject to fair use: we may limit use that is automated, excessive or abusive.
• Credit packs bought separately stay on your account until you use them or close the account.
• Credits have no cash value, cannot be transferred or exchanged, and are not refundable except as our Refund Policy sets out.

5. Subscriptions and renewal

Subscriptions renew automatically at the end of each billing period, at the price you agreed to, until you cancel. You can cancel at any time; cancelling stops future renewals, and you keep access until the end of the period you have already paid for.

• Web subscriptions: cancel from your account's billing page.
• iOS subscriptions: cancel in your Apple ID settings. Deleting the app or your account does not cancel an App Store subscription.

If we change the price of a subscription, we will tell you in advance, and the new price applies from your next renewal. You can cancel before it takes effect.

6. Payments

Purchases on the web are sold by iHux Solutions FZ-LLC. Payments are processed securely by our payment processor. Prices may be subject to taxes where the law requires them; any tax we charge is shown at checkout. You can see your payments and manage your subscription and payment method from your account's billing page.

Purchases in the iOS app are made through Apple and are governed by Apple's terms. We never see or store your full card details.

7. Refunds

Refunds are handled under our Refund Policy. It takes into account how much of a purchase you have already used, because every AI generation has a real cost to us. Nothing in it limits rights you have under mandatory consumer law.

8. Your photos and results

You keep the rights you have in the photos, text and other material you upload ("Your Content"). As between you and us, you may use the images the Service generates for you ("Results") for any lawful purpose, including commercially. Because AI can produce similar outputs for different people, we can't promise that a Result is unique or that it can be protected by copyright.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, process and transmit Your Content and your Results only as needed to provide, secure and improve the Service. This includes sending them to the AI and service providers listed in our Privacy Policy. The licence ends when your account is deleted, except for copies we must keep by law; see our Privacy Policy for what deleting an individual item removes. We do not sell Your Content.

Your images are stored at long, hard-to-guess web addresses that we don't publish anywhere, but they are not password-protected: anyone who has such a link can open it. If you share a Result or a room-editor scene, anyone with that link can view it.

You confirm that you have the right to upload Your Content, and that it doesn't infringe anyone's rights or break the law.

9. Acceptable use

When using the Service, you agree not to:

• upload or create content that is illegal, sexually explicit, violent, hateful, or that harasses or exploits anyone, including any content involving minors;
• upload images of other people, or of property you have no right to photograph, without the permission you need;
• infringe copyright, trademarks, privacy or other rights, or pass Results off as real photographs to mislead anyone, for example in a property listing that misrepresents a property;
• use bots, scripts or other automation to access the Service, or resell, sublicense or offer it to others as a service;
• reverse-engineer the Service, bypass its limits or security, or interfere with its operation;
• create multiple accounts or manipulate devices to obtain extra free credits.

We may remove content and suspend or close accounts that break these rules.

10. About AI results

• Results are visual concepts for inspiration. They may contain inaccuracies and are not architectural, engineering, structural or safety advice. Check dimensions, materials and anything safety-related with a qualified professional.
• Furniture search results link to products sold by third parties. We are not the seller, and we don't guarantee their prices, availability, quality or delivery.
• Results depend on the input you provide. The same request may not give the same result twice.

11. Third-party services

The Service relies on third parties, such as Apple and Google for sign-in, our payment processor and Apple for payments, and the providers listed in our Privacy Policy. When you use a service a third party provides to you directly, such as signing in with Apple or Google or buying through the App Store, its own terms apply. We aren't responsible for services or websites we don't control.

12. Ending your use

You can stop using the Service at any time and delete your account, in the iOS app under Settings or by emailing [email protected]. Our Privacy Policy explains what deletion removes and when.

We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or to protect the Service or other users. Where reasonable, we will tell you why first. Unused plan credits end when an account is closed.

13. Warranties and liability

We provide the Service with reasonable care and skill, but we can't promise that it will always be available, uninterrupted or error-free, or that Results will meet a particular need.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profits, data or business opportunities. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited by law, including for fraud, gross negligence or personal injury, or the rights you have as a consumer.

14. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah, without regard to conflict-of-law rules. Disputes will be resolved by the courts of the Emirate of Ras Al Khaimah, United Arab Emirates.

If you are a consumer, nothing in this section takes away the protection of the mandatory consumer laws of the country, state or other jurisdiction where you live, including in the European Union, the United Kingdom, Türkiye and individual US states, or your right to bring proceedings in the courts, or before the consumer bodies, that have jurisdiction there.

Please contact us first at [email protected]: most issues can be solved quickly that way.

15. Changes to these terms

We may update these terms as the Service or the law changes. We will tell you about material changes in advance, by email or in the app. The date at the top shows the latest version. If you keep using the Service after a change takes effect, the updated terms apply.

16. Contact

iHux Solutions FZ-LLC, Ras Al Khaimah Economic Zone (RAKEZ), Ras Al Khaimah, United Arab Emirates. Email: [email protected].